Privacy Policy

1. Introduction

Voyla! ("we," "us," or "our") is committed to protecting your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. This Privacy Policy explains how we collect, use, store, and share your personal data.

2. Data We Collect

We may collect the following types of personal data:

1. User-Provided Data:
Name and Email Address: Collected during registration or when you contact us for support.

2. Automatically Collected Data:
Precise Location: Collected to enhance app functionality and provide location-based services.
Search History: Collected to personalize and improve app features.
Product Interaction: Data about your interactions with the app, such as features used and pages visited.
Metadata: Titles, descriptions, and images associated with shared links.
Device Information: Includes IP addresses, operating system details, and usage statistics to enhance app performance.

2. Data We Collect

1. User-Provided Data:
Name and Email Address: Collected during registration or when you contact us for support.

2. Automatically Collected Data:
Precise Location: Collected to enhance app functionality and provide location-based services.
Search History: Collected to personalize and improve app features.
Product Interaction: Data about your interactions with the app, such as features used and pages visited.
Metadata: Titles, descriptions, and images associated with shared links.
Device Information: Includes IP addresses, operating system details, and usage statistics to enhance app performance.

3. Purpose of Data Collection

We collect and use personal data to:
- To provide, maintain, and improve our Services.
- To personalize user experiences based on preferences, search history, and location.
- To analyze product interactions for app optimization and feature development.
- To communicate with users about updates, new features, or support requests.
- To comply with legal obligations under Hong Kong law.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share data in the following circumstances:

1. Service Providers:We may share data with trusted third-party providers (e.g., analytics platforms, hosting services) to facilitate our Services.
2. Legal Compliance: We may disclose data if required to comply with legal obligations or government requests under Hong Kong law.
3. Business Transfers: If our business is sold, merged, or transferred, personal data may be transferred as part of the transaction.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Users may request deletion of their data by contacting us at hello@voyla.world.

6. User Rights Under HKSAR Law

Under the Personal Data (Privacy) Ordinance, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal limitations.
- Withdraw consent for data processing.

To exercise these rights, please contact us at hello@voyla.world.

7. Security of Data

We implement reasonable measures to protect your personal data from unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar technologies to analyze app performance and improve user experience. You can manage your cookie preferences in your browser settings.

Our app facilitates access to third-party content (e.g., Instagram posts) and may collect user data, such as Precise Location, Search History, and Product Interaction, to enhance the user experience. This data may be shared with third-party platforms to (i) redirect users to the original content and (ii) comply with third-party platform requirements.

We may also use collected data for tracking purposes, which means linking user or device data with third-party data to provide personalized experiences or measure how users interact with third-party content.

Users can opt out of tracking by contacting us at hello@voyla.world.


9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our app or email. Your continued use of our Services constitutes acceptance of the updated policy.